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Your aches and pains are our priority
Call: 01530 588557

Remote Consultations

Physiotherapy in Your Own Home

We’ve been asked a great deal about how we carry out online physiotherapy consultations so we decided to give you some guidance. We’ve broken the process down into 7 steps so that you can get an idea of what’s involved and make the most of your physio session and enable us to offer you more support.

⭐️Step 1 Equipment⭐️
Ensure that your device you use to connect with us is charged. A laptop or taller device is ideal as it will allow you to interact with us hands free.  We use video conferencing software which is integrated into our clinic management software and boasts a high level of security.  You should not need to download any software onto your device.

⭐️Step 2 Setting Up and Joining the Meeting⭐️
Position your device so you can sit comfortably in front of the screen while you chat with us in the first stage of the consultation. Ensure lighting is good so that you can be seen clearly in the screen. Also try to find a location where you have some space to move around with preferably a yoga mat or rug on the floor to lie on if you’re required to perform tests or do exercises. Wear comfortable loose fitting clothing that enables us to see the areas we need to assess.

⭐️Step 3 Tell Us Your Story⭐️
We will be asking lots of questions about the onset of your symptoms, aggravating factors and the nature of your symptoms. This differs very little from a regular face to face consultation and can reveal to us an enormous amount of vital information which will guide us with the testing stage.

⭐️Step 4 Physical Testing⭐️
We will demonstrate a number of simple tests we will require you to perform. We will note your responses and this will also help us with the diagnostic process.

⭐️Step 5 Diagnosis and Education⭐️
Following the assessment we will explain your diagnosis, advise about contributing factors and how we can help you make a full recovery.

⭐️Step 6 Rehabilitation Demonstration⭐️
We will demonstrate to you the exercises that will be included in your rehab plan ensuring that you understand the purpose and technique of the exercise. We will also provide self help advice with symptom relieving techniques such as acupressure and self massage. It is often useful if available to have a willing volunteer at hand to assist with some of these techniques.

⭐️Step 7 Rehab and Management Coaching⭐️
Following the demonstration we will ask you to try out the exercises and coach you in the correct technique. We will follow this up by sending you by email your personalised exercise programme. We can than arrange where appropriate a follow up session to monitor your response to rehab and adjust accordingly.

If you would like further information or would like to book a consultation email us at

Happy Customers


Darrin, just wanted to say a big thanks for getting me back running. Just completed my first half marathon with a time of 1:40. But on the way have> also broken my pb's for 10k (sub 44m) and 10m (1:13). The help and advice I received didn't just get me back running, it got me running and training better and faster. Thanks again. Dave quote_close

David Wright